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Torto Care
Medical travel, tracked end to end

Book your treatment.Watch every step happen.

We plan your treatment abroad — hospital, visa, stay and recovery — then show you exactly where things stand, live, from the day you apply to the day you're home.

Free, no obligation · A doctor reviews your case before anything is booked

A named consultanton every case, before you travel
  • Reviewed before anything is booked
  • Encrypted care records

Live case tracking

Care.io

Your case moves through 13 stages. Each one appears here with a date and a note as it happens — no chasing anyone for an update.

  1. 1Before you travel6 stages
  2. 2Your time with us5 stages
  3. 3After you return2 stages

Your family can follow the same timeline, if you share it

One accredited hospital partner, coordinated from your own country

What we coordinate

Eight specialties, one accredited hospital

What each procedure involves, how long you'd be away, and what recovery looks like — written to be read before a consultation, not after it.

Browse all treatments

These pages describe each procedure in general terms and are not medical advice. Whether a treatment is appropriate for you can only be decided by a doctor who has reviewed your records. Timelines are typical, not a commitment for your case.

The patient journey

Thirteen steps, and you can see all of them

This is the actual stage list your case moves through — not a simplified marketing version. Each one appears on your tracker with a date and a note as it happens.

Live on Care.io

Your family can follow the same timeline, if you choose to share it.

  1. PHASE 1 OF 3

    Before you travel

    Everything is agreed and booked before you leave home.

    1. 1

      Case submitted

      Medical reports received and logged.

    2. 2

      Medical review

      Reviewed by our clinical team.

    3. 3

      Free consultation

      A 30-minute video call with the treating consultant.

    4. 4

      Treatment plan ready

      Plan and itemized quote sent — nothing is booked until you accept.

    5. 5

      Booking confirmed

      Deposit received, dates locked.

    6. 6

      Visa & travel support

      Invitation letter issued, flights booked.

  2. PHASE 2 OF 3

    Your time with us

    You are met at the airport and handed to a named coordinator.

    1. 7

      Arrival & pickup

      Picked up from the airport, checked into partner accommodation.

    2. 8

      Hospital admission

      Pre-op tests completed.

    3. 9

      Procedure day

      Your family can follow the day on the tracker.

    4. 10

      Recovery & monitoring

      Vitals, physiotherapy and daily updates.

    5. 11

      Discharge

      Discharge summary, medication and a written recovery plan.

  3. PHASE 3 OF 3

    After you return

    Care continues once you are home — it does not stop at discharge.

    1. 12

      Travel back home

      Cleared to fly by your surgeon, with a recovery buffer built in.

    2. 13

      Follow-up care

      Remote check-ins with your treating team, and your records kept in the Med Vault.

One coordinator holds all 13 stages

Not a call centre and not a ticket queue — the same named person from your first enquiry through to your follow-up, with everything they know visible to you too.

How this works, in numbers

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Specialties covered8 procedures, each written up in full
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Stages you can trackEvery one visible on Care.io, with a date and a note as it happens
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Regions we serveThe main places patients travel to us from
0
Hospital partnerOne accredited hospital, deeply integrated — by design

You'll notice there is no patient count or country count here. We publish figures we can show you the working for — everything above is the actual structure of the service.

Travelling for treatment

Many countries in. One hospital out.

Patients travel to us from five main regions. Wherever you start, the same things are arranged for you before you get on a plane — because the part that goes wrong in medical travel is rarely the surgery.

Patients travel from

  • United States
  • United Kingdom
  • Western Europe
  • UAE / Gulf
  • Australia

These five regions are where most patients travel from — though we coordinate care from anywhere.

One destination

Our hospital partner

CARE PARTNER

Accreditation and facility details shared before you commit

  • Before you fly

    Paperwork, dates and the letter your consulate asks for — settled while you are still at home.

    • Visa invitation letter

      Issued by the hospital and sent to you with everything the consulate asks for.

    • Flights and dates

      Booked around your procedure date, with a recovery buffer before you fly home.

    On your tracker · Visa & travel support

  • While you are there

    You are met, housed within reach of the hospital, and understood on the ward.

    • Airport pickup

      You're met on arrival and taken straight to your accommodation.

    • Somewhere to stay

      Partner accommodation near the hospital, arranged before you land.

    • A companion with you

      One companion's stay is included in every surgical package.

    • Interpreters where needed

      So consent conversations and ward rounds happen in a language you actually use.

    On your tracker · Arrival & pickup · Hospital admission

  • Going home

    You leave with the plan in writing, and the team that treated you stays reachable.

    • A written plan to take home

      Discharge summary, medication and a recovery plan you can hand to your own doctor.

    • Follow-up from home

      Remote check-ins with the team that treated you, once you are back.

    On your tracker · Discharge · Follow-up care

Each of these is a stage on your tracker, so you can see it happen rather than being told it has been handled.

See all the stages

Insurance

Check your cover before you plan

Many international and travel-medical policies reimburse part of planned treatment abroad. Tell us about your cover and we'll explain what's typically possible.

Policies we see most often

  • Bupa Global
  • Cigna Global
  • Allianz Care
  • AXA Global Healthcare
  • MSH International

Select your insurer and policy type to see what's typically possible.

Verified reviews

Straight from Care.io, never edited

Reviews here are submitted by patients through the app after their treatment is complete. We do not curate them, and we do not write them.

Submitted in-app only

Nothing here yet — on purpose

We're new enough that no patient has finished treatment and submitted a review yet. We could fill this space with stock quotes and stars. We'd rather show you an empty section and tell you why.

Only from patients we treated

Submitted in Care.io, after a case reaches follow-up. There is no public review form to game.

Published unedited

We don't rewrite them, and we don't hide the ones that are less than five stars.

First names only

Patients choose whether to appear at all. Medical details are never published.

Reviewed by a clinical team before anything is booked

Find out what your treatment would actually involve

Send your reports and a doctor reads them before anything is arranged. No charge, and no obligation to book.

  • Submit your medical details

    Around five minutes. Upload reports if you have them.

  • Book a free consultation

    30 minutes with the consultant who would treat you.

  • Just ask a question

    Not ready to share records? Start with a conversation.

Most cases reviewed within 48 hours+1 (000) 000-0000